Searching the Tech section mailbox for the word "misleading", as you do, I was amused to see a letter pop up, addressed to McAfee. A reader CC'd us on a letter he wrote to subscriptions@mcafee.com on October 17, 2006, saying:
I consider it to be very misleading to send an e-mail informing me that my subscription is due to expire and asking me to renew "today" when there is 32% of the year (116 days) remaining. I am unlikely to renew with McAfee after my current subscription expires in February 2007.
The mailing from McAfee says: "You received this message because your annual subscription for virus definition updates (DATs) is due to expire" and, a few lines later, "McAfee Internet Security Suite anti-virus protection expires 06/02/2007," so it is not a mistake.
Does this mean McAfee is so concerned not to leave users unprotected that it is willing to take their money three months in advance, just in case there's a hitch processing the payment?
