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Daily Mirror
Daily Mirror
Business
Emma Munbodh

Rail fares to rise by 2.7% next year for millions of passengers

Rail fares will increase by an average of 2.7% on January 2, as household finances take another inflation-linked hit.

Some long-distance commuters will see the annual cost of getting to work increase by more than £100.

It comes after a report by watchdog Transport Focus found fewer than half of passengers are satisfied with the value for money of train tickets in the UK.

Network Rail data shows that in the past 12 months, only 65% of trains arrived at their scheduled station stops on time.

Paul Plummer, chief executive of industry body the Rail Delivery Group (RDG) - which revealed the average increase in fares, said: "We understand that no one wants to pay more to travel, which is why train companies have for the third year in a row held the average fare increases below inflation while still investing to improve journeys.

"Passengers will benefit from 1,000 extra, improved train carriages and over 1,000 extra weekly services in 2020.

Your weekly outgoings are about to take another hit (Getty)

"The industry will continue to push for changes to fares regulations to enable a better range of affordable, mix and match fares and reduced overcrowding on some of the busiest routes."

Transport Focus chief executive Anthony Smith said: "We speak to hundreds of thousands of passengers each year and we know that less than half feel they get value for money.

"After a year of patchy performance, passengers just want a consistent day-to-day service they can rely on and a better chance of getting a seat.

"Transport Focus has long called for a fares system that is simple to use, easy to understand and is flexible enough to cater to how people work and travel today.

"As fares rise passengers must make their voice heard and call on operators to deliver a better service. Passengers should claim compensation every time they are delayed to help offset the cost of the fares rise and make delay pay."

Passengers will be able to check fare rises for individual journeys on train ticket websites from Saturday morning.

The increase in around 45% of fares, including season tickets, is regulated by the UK, Scottish and Welsh Governments.

This is predominantly capped at July's RPI inflation figure, which was 2.8%.

Other fare rises are decided by train companies.

Are you missing out on money?

According to rail watchdog Transport Focus, travellers are missing out on more than .

It said last year just 39% of eligible passengers claimed refunds for delays of 30 minutes or more, and only 18% for delays of 15 minutes or more, despite being slapped by price rises in January.

Delay Repay is a national scheme that train companies use to compensate passengers for unexpected delays or cancellations.

If you've been affected by rail delays of 15 minutes or more, see our guide on how to get a refund.

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