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Glasgow Live
Glasgow Live
National
Sophie Buchan

Pure Planet and Colorado Energy announce collapse amid ongoing crisis

Pure Planet and Colorado Energy have both announced that they are to cease trading amid the ongoing crisis.

Customers of both companies will now be moved to new suppliers and will not lose any money owed to them.

The news comes as suppliers such as Utility Point and Igloo also announced they will cease trading amid the ongoing energy crisis.

Scotland’s national advice service Advice Direct Scotland, which runs energyadvice.scot, has advised consumers not to do anything until they are automatically transferred to a new supplier chosen by regulator Ofgem.

With several smaller firms going bust, Advice Direct Scotland spokesperson, Colin Mathieson, told customers: "The collapse of two more suppliers will have an impact on thousands of Scots consumers, who will now be transferred to a new supplier.

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"But there will be no loss of energy supply or money owed to customers. The key advice is to do nothing until Ofgem switches those customers to a new supplier.

His previous advice for customers when Utility Point ceased trading was to "read your meter straight away and make a note of the readings or take a photo."

Customers should still follow this advice and within the next month, your new supplier should contact you and explain how much you will be paying for your energy. They’ll also tell you what’s going to happen to your credit balance from your old supplier if you had one – it should be refunded or transferred to your new account.

For more information on what to do if your energy provider goes bust, visit here.

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