A man has left a one-star review of a Wales pub after turning up to eat a Tesco meal deal and being told to stop by staff.
The man, known as Owen, attended the North Star in Cardiff's North Road but ended up leaving in a sulk after eating his own lunch was not permitted.
The incident occurred on Tuesday afternoon and the man left a pretty damning review, detailing his disgust about how he was treated and the expensive price of their beer, Wales Online reports.
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"Told off for having a sip of a shop-bought Coke from the shop alongside my overpriced pint so left, attitude problem," wrote the dissatisfied Owen.
The manager of the North Star, David Rowlands, hit back at the review, shutting down Owen's claims of poor attitude towards him: "Dear Owen, you were politely asked to not consume your Tesco meal deal in a pub when the kitchen is open, as is standard practice in any food or drink establishment, and the price of our Blue Moon on draught is probably one of the lowest prices in the whole city.
"We have CCTV footage of our manager asking you politely to not consume outside food and drink in our venue."
David later gave a more realistic explanation of events, saying that Owen consumed the whole meal deal and didn't just take a sip of Coke.
"He came in with a bag, bought a pint, and then started consuming his meal deal. First the crisps, then the sandwich, then the bottle of Coke. One of our staff went over to him and told him he wasn’t allowed to consume food and drink from elsewhere on the site on our food-serving days.
"On a Sunday evening and on a Monday, when we don’t serve food, we do allow customers to get a Subway or order food in if they want. It’s no problem for us and I don’t want them to go hungry. I don’t think many places would do that."
David also highlighted that this was not the first time that people had attempted to consume their own food on the premises, he said: We're only just starting to get some profit since we opened last August. We're only now starting to work at full capacity again. And so it is quite frustrating when people come in with their own stuff. It would be nice if people could make an effort to eat at their local independent establishments."
The pub is trying to make up for lost time and profit by introducing a 25% off for students on a Wednesday as well as live music at weekends and karaoke nights on a Sunday.
