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Wales Online
Wales Online
National
Stephen Pitts

Pub chain launches app with voucher for £20 off food

A pub chain with 186 country inns across the UK has released an offer giving £20 off dinner for anyone spending more than £40. The deal sparked big interest on bargains website Hot UK Deals with users voting it one of the best posts of the day.

But MyLondon.news reports that some people on Facebook have reported problems in getting the offer emailed, and Vintage Inns has pledged to look into all issues. Vintage Inns has relaunched its app and all who download it and register should be eligible for £20 off on food and drink for a table up to six people.

In a Facebook post the popular chain said: “New and exciting things are app-ening… £20 off a £40 spend on your next visit when you register a brand-new loyalty card for drinking and dining. Collect stamps and earn new rewards. All of this can be yours if you download and our NEW app.“

However many customers replied saying they had not had an email when they signed up. Twitter user Gloria Penn said: “Love our Vintage The Kestrel in Knaresborough but both my son and l tried to get £20 off without success. HELP.”

Another user, Nicola Burrows, said: “My free drink app didn’t work.” Jill Black added: “How do you get the £20 off. I’ve just downloaded and nothing saying that.” David Dixon said: “Why? Try ensuring that you are able to fulfil offers before handing them out. I was with my mother on a Tuesday evening and was refused food at two vintage inns just before 8.00pm as they didn’t have the staff.”

In each case Vintage Inns told the customer to direct message it their email details so the case could be looked into.

One user on Hot Deals said people might be expecting it to come through too soon. Isaac_McCafferty said: “Clearly says this voucher will be displayed in your app wallet 24 hours after you register. Why are people emailing and clogging up their inbox and asking about the voucher?? Just wait!!” Clonereeco said: “Signed up and got the voucher, not visited in ages so great excuse for me to go, thanks."

Jiminy_Bob said: “I got voucher instantly, although my fiancée did it too and got nothing. Very peculiar.”

For stories from where you live, visit InYourArea.

Find recommendations for eating out, attractions and events near you here on our sister website 2Chill

Find recommendations for dog owners and more doggy stories on our sister site Teamdogs

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