A woman has told how she was left with an £800 bill after a PPI compensation firm bombarded her with texts costing £10 each.
Jill Rippon hit out after receiving 80 texts – up to 10 a day – from Allay Claims.
She answered an online pop-up advert by the firm in June but then signed up with another claims firm.
Jill, 64, said: “It seems like a licence to print money. They have got you over a barrel.”
Allay Claims told her the fees were listed in its terms and conditions.
But Jill, of Dungeness, Kent, added: “I feel really angry with the company and annoyed with myself for not reading the small print.”
Martyn James of complaint handling website Resolver branded the charges as “a scandal”.
He said: “It’s unacceptable and anyone receiving these texts should report them to regulators because it is a form of harassment.”
Complaints about unwanted texts from claims management firms urging people to make a PPI claim soared in the lead-up to the August 29 deadline for refunds this year.
