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Nottingham Post
Nottingham Post
National
Jamie Barlow

Police warning as mum dials 999 because her daughter wouldn't get out of bed

A mum dialled 999 to call the police because her daughter wouldn't get out of bed.

This was just one example of a non-emergency call made to the force delaying officers from responding to genuine emergencies.

The case was highlighted by police in a bid to remind the public to call 999 responsibly.

Nottinghamshire Police's busy control room deals with thousands of emergency calls each year - the majority of which are made to request support in genuine emergencies.

However, on occasions the force's 999 call handlers receive what the police describe as "a number of spurious and misplaced calls which delay them from dealing with the most urgent calls".

Superintendent Paul Burrows, of Nottinghamshire Police, said: “The vast majority of the public understand that 999 is only for emergency calls but, despite the work we regularly do in the media, online and over the phone to explain to people how to use 999 responsibly, we do still receive a high number of misplaced calls to our emergency number.

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“While some of the misplaced calls we receive range from honest errors of judgement to the more unusual, there is a serious point to be made here as every misplaced call our emergency call handlers receive has the potential to delay us from responding to genuine emergencies."

He said there were other ways of contacting the police for "less urgent enquiries" - such as via the force's website which offers advice on "hundreds of policing and non-policing issues".

The force can also be contacted via the 101 non-emergency number which is available 24 hours a day, seven days a week.

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