PUNE: Citizens can now hope to expect timely updates from the Pune Municipal Corporation (PMC) and its various departments as the administration plans to enhance use of its social media platforms to disseminate information.
The PMC has set up a dedicated social media cell for better coordination in broadcasting citizen-centric updates.
In the latest circular issued by additional municipal commissioner Kunal Khemnar, all heads of department (HoDs) have been asked to provide regular updates to the cell, so that the information can be uploaded for the public. The departments are also expected to provide feedback to queries of citizens.
For long, city-based civic groups have complained of the lack of citizen-centric updates in the public domain by PMC and the absence of latest information, such as contacts of on-field staff.
As many as 56 varied departments and branches functioning under PMC have been asked to follow the social media initiative.
The circular also said departments should begin with providing details about projects, plans, programmes, public notices, instructions and public appeals at earliest. They are expected to update information as per requirements, and content should be re-checked on a timely basis and revised if necessary.
The social media cell has created a tracker sheet for every department, in which complaints and suggestions raised by citizens on the information can be reacted to.
Vivek Velankar of Sajag Nagrik Manch said, “Such initiatives should be maintained for longer periods to create a positive impact.”
