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International Business Times UK
International Business Times UK
Vinay Patel

Pinterest Mass Ban: What Is Happening And How You Can Get Your Suspended Account Back

A recent surge of Pinterest account suspensions and pin deletions has left many users bewildered and locked out. (Credit: Pexels)

Pinterest has been swinging the ban hammer like there's no tomorrow, with thousands of users across the globe finding their accounts mysteriously suspended over the past fortnight. The common thread? Most reckon they've done bugger all wrong.

Social media's awash with bewildered pinners venting their spleen after discovering their knitting patterns, Minecraft designs and even grandma's fruitcake recipe have somehow violated community standards. The platform's keeping schtum about what's going on, but customer service wonks are privately admitting they're drowning in appeals.

Sudden Wave of Suspensions

Most tech heads reckon we're looking at a classic case of AI moderation gone tits-up rather than a deliberate crackdown. It's happened before – back in 2021, Pinterest suffered a similar meltdown that the company eventually chalked up to a system hiccup.

Users have also mentioned that Pinterest is removing a surprisingly large number of pins. The reasons given for these deletions are often illogical, with items like quilting magazines, cross-stitch art, and even Minecraft bunk bed designs being marked as 'adult content.'

'I got suspended without getting to know why; I don't post, and the only things I save are related to makeup, hair, fashion, beauty and stuff like that, definitely nothing worth getting suspended over!' said one Reddit user, adding that 'I have contacted Pinterest to have them do a 'manual' check but all I got was an automated response and I have heard nothing back in 2 days.'

Can You Recover Your Suspended Account?

Pinterest does offer a way for users to challenge suspensions. However, it's been said that they are currently sending out messages indicating delays in the appeal process. These notifications reportedly state that 'our team is experiencing a higher volume of requests than usual,' suggesting that getting your account back might take some time.

Some users are wondering if an automated moderation system could be behind the increase in account suspensions and pin deletions.

Pinterest Responds To Bans

After Mashable contacted them for a statement on Thursday morning, Pinterest finally spoke out about the situation publicly on X. Sadly, Pinterest's statement offers little comfort to frustrated users.

'We hear your concerns about recent account deactivations on Pinterest,' the company stated on X. 'To ensure Pinterest remains a safe and positive platform, we continuously monitor for content that violates our Community Guidelines and accounts with violative content may be deactivated as a result.' It noted, 'If you think your account was deactivated by mistake, please send us a DM @askpinterest.'

Users Consider Class Action Lawsuit

As expected, Pinterest's statement on X has not pleased its unhappy users, especially given the limited success many have encountered with their appeals. In the replies to the post, users are strongly criticising the response and urging Pinterest to eliminate or, at the very least, completely revise its automated moderation system.

Following Pinterest's statement, some users are considering more serious action. On Reddit, user wighthamster started exploring the possibility of a class action lawsuit. The user pointed out that individuals may have lost earnings from not only Pinterest ad campaigns or website visits but also personal collections with irreplaceable items like creative endeavours or family pictures.

'Pinterest promotes itself as a platform for saving ideas, preserving memories, and conducting business... things many users invest significant time and trust in,' wighthamster wrote. 'Yet, recent actions suggest a pattern of arbitrary mass account suspensions, often with no functional recourse, directly contradicting its own marketed image and the reasonable expectations of its users.'

Rebuilding Trust: Pinterest's Path Forward

Mashable reports that several users have already shown interest in participating in the potential legal action. Some claim that Pinterest's bans have led to consequences beyond losing some saved images.

'For a lot of photographers artists and stylists, it's the industry standard to present a moodboard before any project goes into action and the sheer amount of valuable references I've lost out on since being banned is hard to describe,' Reddit user Affectionate-Pie-706 wrote.

'I've had to postpone shoots and scramble to reassemble projects. Years and years of curating down the drain and multiple projects stuck in limbo,' the user added.

Until Pinterest gets its act together, perhaps it's time we all started taking screenshots of our favourite pins – or better yet, going back to the good old days of tearing pages out of magazines and sticking 'em in a scrapbook. At least your scrapbook won't suddenly decide your macramé plant holder's too saucy for public consumption.

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