Wishaw residents can now report problems with their bins through a new online initiative.
The new web campaign to encourage Wishaw residents and businesses to access council services online has been launched.
The ‘It’s quicker to click’ drive is supported by an improved, more user-friendly website, providing easy access to information and enabling basic online transactions such as reporting bin matters or paying council tax.
Waste management is the first council service to move online with residents able to report issues with bins and recycling, book special uplifts and pull-out services.
To take advantage of the online services, residents must sign up to the mygov.scot ‘myaccount’ portal. This will enable them to submit and track their council interactions in one place using a secure dashboard.
Over 60,000 North Lanarkshire residents have already created a ‘myaccount’ and the campaign aims to encourage more people to register to benefit from the ease and speed of accessing digital services – with a target to get half of all households signed up by 2021.
The new website forms part of the council’s DigitalNL programme, which aims to improve productivity through the digitisation of services.
