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Dublin Live
Dublin Live
National
Gavin O'Callaghan, Shopping Editor

Penneys Ireland: Strict new rules and guidelines for shoppers as Dublin stores reopen on June 12

This morning, Penneys sent shopaholics into a frenzy when they announced the news that they would have all of their stores reopened by mid-June.

The company confirmed that it would be back in business on June 12th for their stores with street-level entrances and on June 15th for the ones in shopping centres.

The news has been met with delight by customers who have sorely missed the iconic store.

But, along with their reopening comes new rules, and the shopper experience is going to be a lot different from what it used to be.

Among the big things is the closure of fitting rooms, and makeup stands won't be sold a thing either.

So here's what's going to change as one of Ireland's most proud brands makes is return.

SOCIAL DISTANCING

They said: "We have implemented a strict social distancing protocol across all our stores:

"We are following government guidelines and limiting the number of customers into store at any one time to allow for the appropriate distance in between customers and employees.

"Clear signage and floor decals, as well as dedicated employees who are responsible for managing queues at tills and entrances to stores.

"We have hired additional security staff to help customers follow social distancing measures while queueing to enter our store.

"We have redesigned the layout of our stores to allow for more space between people by reconfiguring our queuing system at our till points to allow for social distancing. Dedicated employees are on hand to manage the correct flow of the queue.

"We have temporarily closed off fitting rooms, customer toilets and our cafe and beauty concessions in stores which have them. We may review this policy as the situation develops and in line with government guidance.

"Entry and exit points are clearly marked.

"Frequent tannoy announcements are made in store reminding customers to adhere to social distancing measures."

PERSONAL PROTECTION

"We have increased personal protection for employees and customers:

"Hand sanitiser stations will be made available at the entrance and on the shop floor and back of house for employee and customer use.

"Every second till is closed, in order to leave appropriate space between customers and between employees. Perspex screens have been installed on open tills to protect customers and employees.

"Face masks and gloves are available to all employees if they wish to use them.

"Customers are asked to sanitise their hands upon entry. Dedicated employees are on hand to assist customers if needed.

"All returns will be managed in line with government advice.

"We have removed all testers from the health and beauty department.

"We are encouraging card payments and contactless when possible to minimise cash interactions. Limits have been increased for contactless payments where this was possible.

"We have appointed dedicated employees to manage queues at tills and entrances to stores to ensure social distancing measures are being followed.

"Dedicated employees make sure hand hygiene stations are topped up and report any issues or concerns to the store manager.

IN-STORE CLEANING

"We have increased the frequency and intensity of in-store cleaning:

"We have invested significantly in increasing the frequency and rigour of our store cleaning policy across all our markets: giving particular attention to high frequency touchpoints such as tills, escalators, lifts, and employee areas in back of house.

"A deep clean of each store is carried out before re-opening.

"We have increased the frequency of cleaning throughout the day.

"We have introduced a basket cleaning system, so each basket handle is cleaned before use.

"Sanitising wipes are made available for employees to sterilise baskets and cashpoints.

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