PayPal has issued a warning to its customers ahead of new security measures being brought in.
Every person who has a PayPal account must now check their phone number in order to continue being able to use the service.
In order to meet new regulations, PayPal is adding Strong Customer Authentication (SCA) to its login.
This is to enhance security requirements for customers making electronic payments, accessing their account or making changes to their account in order to reduce the risk of fraud.
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These requirements, which apply to all countries in the EEA, include strong customer authentication.
This is an authentication process which validates your identity when you are using any payment service.
When making a payment, accessing your account or making a change to your account, at least two forms of authentication are needed.
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Now, when you login or pay with PayPal, you may be asked for a one-time code which will be sent via SMS to the phone number you have registered in your profile.
If the phone number registered to your PayPal account is incorrect, it could prevent you from being able to access the service.
To continue using your PayPal account without interruption, customers must check the phone number in their profile is correct.
How to check your phone number
You can check your phone number through the PayPal app or website:
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Login to your account online or open the PayPal app on your phone
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Select the settings icon at the top
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Select Your Profile if using a desktop or Personal Information if using the app
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Check your phone number and edit if necessary
