Manchester United great Paul Scholes has identified a key area where Manchester City have overcome their rivals during the Glazers' ownership.
Fans made their feelings abundantly clear on Sunday, protesting ahead of the planned Premier League clash against Liverpool and ultimately leading to the fixture to be postponed.
In the aftermath, questions have been asked about what happens next and whether the Glazers would make the sort of changes fans are crying out for.
Communication with supporters has been extremely poor ever since the takeover in 2005 and, at a bare minimum, needs to improve.
However, Scholes believes the writing is well and truly on the wall for the club's American owners and explained his point by identifying where City have eclipsed United in the past decade.
"I think it's gone past anything that the Glazers can do now because it has been that long. They were so disappointing with the club going into massive debt and the lack of communication is a big problem," he told BT Sport.
"On Sunday, we all have the right to protest, but condoning what some of the protesters did, the violence, is not right. When people are getting injured, people are getting hurt, breaking into stadiums, it's totally wrong.
"I think there was a good point made about putting something back into the community, it's not really happened. The stadium is looking old, looking tired and, to make matters worse, you look across the road at Manchester City.
"The east side of Manchester, people might not thank me for this, was a really rough place. You go around now and it's fantastic. There's an amazing training ground, the stadium, they're building houses. They've regenerated the whole area.
"There's such a difference in the clubs. You wonder where does this stop? I just can't see it. At some point, they've got to come and front it up because I think this (the protests) will carry on."
