The government's new steps to change the education system have been welcomed by parents, but they also want to see more investment to change conditions on the ground.
"Today is a day where families should feel heard and validated," ACT Parents executive officer Veronica Elliott said.
"Too often, those lived experiences have been dismissed or minimised."
The ACT government released an independent report into school resourcing, which calls for a more cohesive school system, where administration tasks are run by the directorate so principals and teachers can focus on mentoring and teaching.
To make the system more cohesive, the directorate has been funded to build new systems and education minister Yvette Berry has warned widespread changes would not necessarily be seen by parents.
Ms Elliott said the report made it clear teachers were doing everything they can, "even when the system around them isn't fit for purpose".
She said there was strong support for the one school system, but cautioned the report was "the starting line, not the finish line".
ACT Parents called for the involvement of all people in the education system and asked the government to be prepared to change if "classroom reality doesn't match the policy intent".
Australian Education Union ACT branch president Angela Burroughs said staff were cautious of previous change management processes which were poorly managed.
The week before the report came out, the union went on strike because of a lack of government response to their claims.
With no offer on the table more strikes have been planned for June 11.
Ms Burroughs said the union's claims suggest ways to help fix school conditions in the short term.
"The ACT government cannot shelter behind the promise of long-term reform while refusing to engage with claims that address the immediate conditions in our schools."
"Our members have been patient. They have done the hard work of developing solutions. They need action - not another delay."
Opposition education spokesperson Elizabeth Lee said Ms Berry has been hiding behind the review.
"This is a minister who stood with hand on heart over multiple terms and said there was nothing wrong with the way she was overseeing the education system," Ms Lee said.
"For the minister to come out now and hide behind excuses ... is absolutely a damning indictment on her failure."
The education minister told The Canberra Times, she was not hiding behind reviews and instead there was a lot of work to do to move forward.
