FAQs
Does OWC offer free shipping?
Yes, OWC offers free shipping on orders over $99 to the 48 contiguous states. If your order totals less than that, shipping costs vary, and you’ll be able to see how much it will cost when you get to the checkout.
How long does OWC shipping take?
Shipping times vary depending on the product, but same-day shipping is available on many items if you order by 18:40 CT Monday through Friday or by 15:00 CT Saturday. OWC deliveries arrive Monday through Saturday, except during federal US holidays.
Is OWC legit?
Yes, a thousand times yes, OWC is absolutely legit. The company was established in 1988 and is well-known in the computing industry. You don’t just have to take our word for it! Over 39,000 customers have reviewed OWC on Trustpilot, which has an impressive 4.6 out of 5-star rating at the time of writing.
What is OWC's returns policy?
OWC accepts returns on orders within 30 days of receipt. However, a 5% restocking fee applies for unopened products and a 15% restocking fee for opened products. Items that can’t be returned include computers, displays, clearance devices, consumables, and software.
Does OWC offer warranties on orders?
Yes, OWC offers warranties on products purchased online from their website. The warranty length varies depending on the item you’ve purchased. OWC’s warranties range from 90 days to a lifetime warranty. You’ll see the length of your warranty when making your purchase, and you can always contact OWC after your purchase to check how much warranty time is left.
How do I contact OWC customer service?
If you need to contact OWC, there are several ways to do so. The quickest way is to use the handy live chat feature on the website. You can also call the team at 1-800-275-4576 or fill out a contact form. The OWC team is available Monday through Friday, with the Service/Sales team available from 08:00 to 20:00 CT and the Tech Support team available from 08:00 to 18:00 CT.
OWC Saving Tips
Shop when there’s a sale: OWC has seasonal sales throughout the year, and when a sale is live, you can see it on the OWC sales website, both on the homepage banner and in the ‘Specials’ section. OWC also participates in Labor Day, Black Friday and Cyber Monday, so it's always worth checking for deals around then. You'll find all of the biggest deals here on this page, so you know where to look as the big day gets closer.
Check out the Garage Sale: Find the most significant discounts on OWC’s products when you shop the Garage Sale. This is OWC’s version of a clearance sale, so it’s mainly discontinued lines, and the offers are available for a limited time.
Newsletter sign-ups: Be the first to know about OWC’s latest offers and product releases. Access limited-quantity specials and exclusive prices by signing up for the newsletter.
Follow OWC on social media: In addition to signing up for the newsletter, be sure to follow OWC on your chosen social media platform. This will allow you to stay up to date with all of the latest deals and product news.
SSD Money Back Guarantee: OWC is so confident in its SSDs that it offers a 30-day money-back guarantee if you're unhappy with your purchase.
How to use OWC promo codes
1. Scroll through our OWC coupon codes - this page updates the latest offers regularly.
2. Once you’ve found the code you’d like to redeem, click the ‘Get Code’ button underneath the offer and make sure you also read the T&Cs. A pop-up box will appear once you click the button, showing the OWC code that you can copy by pressing the red ‘Copy’ button. Once the pop-up box appears, a tab will also open on the OWC website for your convenience.
3. Now it’s time to shop. Once you have everything, head to the shopping cart. Click the ‘Checkout Now’ button and go through the process. Once you get to the Shipping / Payment page, paste your code into the coupon box.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on PC Gamer’s coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
