- Hundreds of Virgin Atlantic passengers were stranded at Orlando airport for hours over the weekend due to significant baggage delays.
- The delays affected flights VS225, VS73, and VS135, with luggage remaining on planes because adverse weather, including lightning, prevented ground handling operations.
- US Customs and Border Protection rules mandate passengers must collect baggage before leaving the airport, with one traveller Carol Wick telling the Tampa Bay Times that approximately 800 people were stuck without their belongings.
- She added that there was a lack of seating during the wait, with one individual reportedly collapsing, causing emergency responders to attend the scene.
- Virgin Atlantic and the Greater Orlando Aviation Authority both apologised for the inconvenience, with the airline adding: “all customers were reunited with their bags before leaving the airport.”
IN FULL
Passengers stuck for hours at Orlando baggage claim after luggage delayed