Lucinda Price faced long wait times when she tried to get urgent help for her eating disorder.
The author and comedian had been battling with anorexia, bulimia and a binge-eating disorder for four years, which began to emerge in early adulthood.
After feeling disheartened by the difficulty in seeking support, she was eventually recommended to take part in an online trial.
The program offered a flexible, self-paced treatment for binge eating and related issues.
Ms Price became one of the first participants and never looked back.
"It was a stepping stone for me in experiencing full recovery," she told AAP.
The 30-year-old, known online as "Froomes", is an ambassador for a world-first, free eClinic that is opening the door for Australians to access life-saving eating disorder treatment.
Launched on Thursday, InsideOut Institute's eClinic offers evidence-based, self-paced programs for Australians living with eating disorders, as well as their carers and healthcare professionals.
Ms Price said the clinic was a major step forward in the field.
"It's huge," she said.
"Getting treatment for any kind of medical issue is expensive, especially with the cost of living crisis, people are choosing not to seek treatment for things that they don't think are severe enough.
"The more access Australians have to treatment, the better."
More than 1.1 million Australians have an eating disorder, according to a 2023/24 report by the Butterfly Foundation.
InsideOut Institute director and clinical psychologist Sarah Maguire said the eClinic was designed by clinicians, researchers and people with lived experience to break down barriers to accessing high-quality, flexible care.
"The eClinic acts as a front door to the health system, delivering free, evidence-based treatment at scale," Professor Maguire said.
"It makes expert support accessible to everyone, especially those living in rural and under-served communities."
People experiencing eating difficulties, shape, weight, or body image concerns, or those who are diagnosed with symptoms of an eating disorder or disordered eating, can access the eClinic without a referral.
The platform features self-help programs that include psycho-education, interactive activities and skill-building exercises.
Online tools are also available to help people monitor their food intake, thoughts, and behaviours, while practising evidence-based strategies for recovery.
Lifeline 13 11 14
Butterfly Foundation 1800 334 673
