Oman has adjusted its electricity tariffs structure to offer consumers on lower rates more supply, a government official said on Monday, following consumer complaints about steep summer bills.
A Public Services Regulation Authority official told a news briefing that after receiving over 5,000 complaints, authorities had decided to expand consumption categories for households in a move that would be applied retroactively to cover May and June.
Under the adjustment, consumers paying a tariff of 12 baisas ($0.03) per kilowatt/hour (kw/h) will now be able to get up to 4,000 kw/h of electricity, up from a previous cap of 2,000 kw/h.
Consumers paying a tariff of 16 baisas per kw/h will now be able to get up to 6,000 kw/h, against up to 4,000 kw/h previously.
“Most citizens fall under these two segments,” Authority head Mansoor al-Hinai told reporters.
He said the body has instructed licensed firms to restore services cut off due to late bill payments during the summer.
