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National

NSW flood victims struggling to recover two months after disaster

Neera Schwartz was left homeless after floods struck her caravan park in Wilberforce.  (ABC Radio Sydney: Dayvis Heyne)

Two months after the devastating floods in New South Wales, Neera Schwartz is still picking up the pieces.

In March she was left homeless after her property in a Wilberforce caravan park along the Hawkesbury River was inundated.

"My life has been majorly impacted, because I lost everything," Ms Schwartz said.

"My caravan was completely covered by the water.

After a month in temporary accommodation she managed to secure a home through a community housing provider.

"We've got a house in South Windsor," Ms Schwartz said.

"Now with a stable home, we're getting a lot better."

Like many others, Ms Schwartz has been relying on the assistance of charities to get by.

"They've been giving us food hampers and toiletries," she said.

Many residents lost absolutely everything. (ABC News: Brendan Esposito)

A helping hand

For thousands of people living in the Hawkesbury region and on the Mid North Coast, the journey to recovery is just beginning.

Anne Crestani of disaster recovery support service Step By Step said it was one of the "most complex recovery environments" the service had faced.

"It's going to take a long time for people to get to a point of some sort of normal," she said.

"In some areas it has been the quadruple whammy — droughts, bushfires, COVID and floods … it's really been compounded impacts of multiple traumatic events."

Anne Crestani of Step By Step says the recovery will take years. (ABC Radio Sydney: Dayvis Heyne)

Ms Crestani said there was "compassion fatigue" in the community but it was crucial for the public to keep donating to help flood victims get back on their feet.

"I think the most important thing that people need to know is that they haven't been forgotten," she said.

Online donation platform GIVIT said flood-hit residents were in need of essential items and home appliances like fridges and washing machines.

"For a lot of these people, absolutely everything has to be replaced," NSW GIVIT manager Scott Barrett said.

"A lot of it's never going to be replaceable, because they've lost their Year 12 photos or their kid's Christening dress.

Hawkesbury Helping Hands founder Linda Strickland has helped provide support to thousands of flood victims. (ABC Radio Sydney: Dayvis Heyne)

Flood relief charity Hawkesbury Helping Hands (HHH) has provided food hampers and vouchers to thousands of people over the past two months.

Founder Linda Strickland said hundreds of people continued to queue up for help at the charity's centre in South Windsor every week.

"The recovery process here has been very slow," she said.

South Windsor was among many severely impacted suburbs. (ABC News: Brendan Esposito)

Starting from scratch

David Murphy spent 18 months renovating his Pitt Town Bottoms property located along the Hawkesbury River before the floods hit.

"It was going to be our forever home," he said. 

"On Saturday morning, we had to evacuate and by Saturday evening, the house was totally underwater, except for the peak of the roof.

"The house is a total loss.

The Murphy family's property was destroyed by floodwaters in March. (Supplied: David Murphy )

Mr Murphy and his family have begun the process of rebuilding their lives.

"We've got to start from scratch now — buying knives, forks, pots, pans … it's very overwhelming," he said.

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