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The Guardian - UK
The Guardian - UK
Business

No-star review for a request for feedback

User experience or customer satisfaction concept.
‘I am used to the constant email requests for feedback or reviews after purchasing anything online or receiving deliveries, but this one beggars belief.’ Photograph: Cagkan Sayin/Alamy

I am used to the constant email requests for feedback or reviews after purchasing anything online or receiving deliveries, but this one beggars belief: “Based on your recent experience of using the cash deposit machine, how likely are you to recommend the NatWest Didsbury Wilmslow Road to a friend or family member?” Do Natwest seriously think I have time to review a machine?
Susan Treagus
Manchester

• The artistic endeavours inspired by railways mentioned in your editorial (26 September) does not include the best of all, Edward Thomas’s 1914 poem Adlestrop. In its final two lines, “… all the birds / Of Oxfordshire and Gloucestershire”, you can actually hear the engine stirring back into action.
Laurence Inman
Kings Heath, Birmingham

• Ah yes, a use for the planned compulsory electronic ID. Somewhere to store your crime penalty points en route to going to jail (How we can reform community sentencing, letters, 28 September). Beats a Clubcard any day.
Don Keller
Harringay, London

• Very many primary school peer mediators could tell Donald Trump and Tony Blair that that is not how to do it (Trump and Netanyahu to Hamas: accept Gaza peace plan or face consequences, 29 September).
Laura Conyngham
Crediton, Devon

• Trump has given Hamas “three or four days” to respond to his peace plan (Report, 30 September). How many did he give Vladimir Putin?
Sally Bates
Cotgrave, Nottinghamshire

• Have an opinion on anything you’ve read in the Guardian today? Please email us your letter and it will be considered for publication in our letters section.

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