Although I covered it at the time, I had completely forgotten about Nick Clegg's Faceless Britain campaign, which was launched in February. The campaign was supposed to champion the interests of people who get fed up having to talk to computers when they try to access services. So all credit to Recess Monkey, who's not only got a much better memory, but has also written a fun post pointing out that using a computer to cold-call 250,000 voters suggests that Clegg's forgotten about the Faceless Britain campaign too.
[Clegg] said at the launch: "With every year that goes by, more and more services that used to offer face-to-face contact are being replaced by systems that are centralised, remote and inhuman. We are seeing the progression of an unaccountable state, creating increasingly remote systems that are divorced from the people they are supposed to serve."
Perhaps he meant Two-Faceless Britain?
