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Liverpool Echo
Liverpool Echo
World
Gemma Jones

NHS warns of scam texts and emails for Omicron PCR tests

The NHS have warned of scam emails asking people to order an Omicron PCR test.

They have urged the public to be aware of suspicious emails or text messages that may be asking for bank details.

The NHS never asks for bank details in legitimate email correspondence.

READ MORE: Expert warns 'don't socialise unless necessary' as Omicron concern grows

The warning comes after cyber criminals have used phishing attempts to try and steal money from people, in emails where they pretend to be the health service.

"Phishing" is when criminals use scam emails, text messages or phone calls to trick their victims. The aim is often to make you visit a website, which may download a virus onto your computer, or steal bank details or other personal information.

If you have any doubts or concerns about the authenticity of a message, you can always contact the NHS directly.

Do not use the numbers or address in the message – use the details from their official website.

If you’ve falling victim to the scam and have been tricked into sharing personal information with a scammer, you can take immediate steps to protect yourself.

Steps to take if you have fallen victim to the scam

The National Security Cyber Centre has a list of suggestions of things to do if you have become a victim of the scam.

  • You’ve provided your banking details - You should contact your bank and let them know.

  • You think your account has already been hacked - You may have received messages sent from your account that you don't recognise, or you may have been locked out of your account, refer to the guidance on recovering a hacked account.

  • You received the message on a work laptop or phone - Contact your IT department and let them know.

  • You opened a link on your computer, or followed instructions to install software - Open your antivirus (AV) software if you have it, and run a full scan. Allow your antivirus software to clean up any problems it finds.

  • You've given out your password - You should change the passwords on any of your accounts which use the same password.

  • You've lost money - Tell your bank and report it as a crime to Action Fraud (for England, Wales and Northern Ireland).

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