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Glasgow Live
Glasgow Live
National
Gary Armstrong

NHS Scotland covid vaccine: What to do if an appointment letter is sent to the wrong address

With Scotland's covid vaccine rollout being accelerated in a bid to protect the public against new strains of the virus, thousands of blue appointment letters have been sent out across the country.

At latest count, on June 1, 3,267,290 people have received the first dose of the Covid vaccination and 2,075,231 have been given their second dose.

Yesterday, when Nicola Sturgeon announced Glasgow would move into Level 2 lockdown restrictions as of midnight on Friday, she said: "The vaccines are changing the game. And that means we can still be optimistic – very optimistic - about our chances of much more normality over this summer and beyond."

And over the past couple of weeks the First Minister and Scottish Government ministers have been encouraging Glaswegians to get vaccinated, with drop-in vaccination centres popping up across the city.

She added: "Make sure you get vaccinated when you are invited to do so. That includes going for second doses – to repeat what I said earlier, second doses are vital in providing substantial protection against the virus, and in particular this new variant of it.

"If you can’t make an appointment – and there will often be good reasons why that is the case - then please make sure you rearrange it.

"If you haven’t received an appointment letter yet and think you should have, you can go to the vaccinations page of the NHS Inform website to arrange your appointment.

"Getting vaccinated is in all of our own best interests – whatever age we are, it makes it much less likely that we will become badly ill from Covid."

At the end of last month, it was widely reported almost half of the vaccine appointments over one weekend at the SSE Hydro resulted in no shows - Health Secretary Humza Yousaf has subsequently announced the number of no shows has 'drastically' decreased.

However, in recent days, many Glaswegians have been taking to their local community Facebook page to share stories of how they've received dozens of the blue enveloped letters at their homes, seemingly intended for former residents or for people who have never lived there at all.

What should you do if your vaccine letter has the wrong details?

What should you do if you receive an incorrectly addressed vaccine appointment letter? We put the question to the Scottish Government.

A government spokesperson said there has been an 'administrative issue' with some of the appointment letters, commenting: “We are aware of an administrative issue which has caused a slight delay in the distribution of a batch of appointment letters.

"This has affected around 12,500 letters to patients in Ayrshire and Arran, Fife, Greater Glasgow & Clyde, Lanarkshire, Grampian and Forth Valley.

"Any affected patients should still receive four days’ notice of their scheduled appointment and there is no evidence to suggest that this issue has caused any impact on attendance rates elsewhere in the country.

"If people cannot make their scheduled appointment, they can reschedule at NHS Inform or our COVID-19 Vaccination Helpline on 0800 030 8013."

What's the advice from the NHS?

NHS Greater Glasgow and Clyde responded to the same question advising everyone should make sure their details are up-to-date with their GP to avoid letters being sent to the wrong address.

A spokesperson said: "We would urge everyone within Greater Glasgow and Clyde to ensure that their address is updated with their GP to minimise the risk of appointment letters going to the incorrect address."

If you believe you have missed out on a vaccine or have been registered incorrectly, you can visit the NHS Inform website, here.

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