Morning Live hosts Gethin Jones and Kym Marsh spoke a heartbroken NHS nurse on Tuesday who admitted she had tried to bargain with god to save a patient's life.
Dawn Bilbrough broke down in tears as she told the heartbreaking story as the country marks one year since it went into lockdown due to the coronavirus pandemic.
She explained: "This patient needed to go on a ventilator and we did everything we could for her, and each day it was just horrific.
"I remember one day I was driving home from work, and I actually said out loud in my car, 'Look, if you let her live, I won't complain about the next few.
"And for the next few days I just watched my husband laying his head in her lap, and then unfortunately we couldn't do anything for her, and she died.
"And that is just one of so many," sobbed Dawn, wiping her eyes with a tissue and apologising. "So many patients we haven't been able to help."
She continued: "Luckily, somebody reached out to me and offered some professional help, which I used, and I am so thankful I did take that step."
Viewers may have recognised Dawn after her video message went viral this time last year when she found supermarket shelves empty at the end of a gruelling 48-hour week on the Covid frontline.
"There's no fruit, there's no vegetables. I just don't know how I'm supposed to stay healthy," she said in a video posted on her Facebook.
She added: "You just need to stop it because it's people like me who are going to be looking after you when you're at your lowest, so just stop it, please."
She later went on to develop coronavirus symptoms and self-isolated at home.
Dawn explained her viral video led to change, with shops creating methods including shopping times for NHS workers, and limits on how much food people could buy.
* Morning Live airs weekdays at 9:15am on BBC One
