On the front lines of the UK's battle against coronavirus stand the incredible staff of the NHS.
From the surgeons to the porters, the nurses to the catering staff, the physios to the midwives, and the paramedics to the GPs - these heroes battle adversity each day to help us all when we’re at our most vulnerable.
From cradle to grave, the NHS - and the incredible professionals who work in hospitals, GP surgeries, clinics, care homes and more - is a part of British life.
As the country fights the spread of covid-19, at Bristol Live , we’re proud to be part of the NHS Heroes campaign, which aims to make sure all the amazing people of this wonderful organisation know exactly how much they mean to the nation.
Laura Chalmers, of Knowle West goes to Southmead hospital three times a week to do dialysis and wants to say thank you to the "amazing" staff working at the unit.
Ms Chalmers has a condition called IgA, which caused her immune system to destroy her kidneys.
The disabled woman has been having dialysis for the past three years and at the moment her focus is on getting stable, rather than having a transplant.
IgA normally happens after a bad infection, the 38-year-old continued, and she had a really bad flu nine months prior to being diagnosed.
When she went to the BRI and had a kidney biopsy, doctors found she had a three per cent function of her kidneys.
"I was feeling really ill - I thought I had a bad chest infection but it was all the fluid sitting in my lungs," she continued. "The kidneys were not working to remove the fluids and as soon as I started dialysis I was feeling much better straight away."
Ms Chalmers now visits Southmead Hospital regularly, where she spends four hours on the dialysis machine each time, adding she knew the vast majority of the staff in the unit.
"We know all the staff - we see them three times a week," she continued. "We get to know them and they get to know us.
"They are awesome.
"Even when they are struggling due to staff sickness, they always do an absolutely amazing job.
"There is a lot of us to deal with, and we all need different levels of care, but they always take time to listen to us.
"They go above and beyond all the time."
Ms Chalmers said everyone had many questions at the moment because of coronavirus and said staff tried their best to answer them, or point them in the right direction.
She added: "The atmosphere has changed.
"We have to wait in our cars now rather to go to the waiting area.
"They always check your temperature and ask you for any symptoms before you go into the unit."
Ms Chalmers said that people needed dialysis regardless of whether they had covid-19 as they couldn't survive without it.
"Given the current circumstances, I think the staff are doing amazing," she said. "They are dealing with people who couldn't live without treatment.
"They are going to be confronted with the virus and they just have to crack on and keep going.
"Despite the current challenges, they are the utmost professional.
"I just want to say thank you for everything you are doing for us - you are just amazing."
We want to reflect what life is like in Bristol hospitals right now and, from staff to patients, we would love to speak with you about your experience. What are the challenges and struggles for staff? Who are the unsung heroes going the extra mile we should be writing about? Get in touch with our reporter Estel - estel.farellroig@reachplc.com
