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Newcastle Herald
Newcastle Herald
National
Helen Gregory

Newcastle Permanent says customers spending big in spite of COVID-19

Newcastle Permanent CEO Bernadette Inglis. Picture: Peter Stoop

NEWCASTLE Permanent's most recent Customer Spend Trend Report showed year-on-year expenditure growth in spite of the pandemic.

The report analysed more than 4.6-million card transactions made by more than a quarter of a million customers in November 2020.

It compared this to November 2019 data and spending patterns recorded during the NSW COVID-19 lockdown period of March and April 2020.

It found year-on-year expenditure growth in the food and grocery, home improvement, retail goods, department store, entertainment and dining sectors.

Categories with weaker year-on-year performance included airline expenditure and car purchases.

Newcastle Permanent said customers spent more than $5 million more at the supermarket in November 2020 than they did in lockdown period, which already recorded a 37 per cent lift compared to November 2019.

Overall, customers spent an additional $40.5 million - or 19.5 per cent - in November 2020 compared to November 2019.

The number of card transactions increased by 22 per cent on the year before.

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