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Daily Mirror
Daily Mirror
Business
James Andrews

New warning over dangerous Tesco scam texts being sent out to customers

Customers of Tesco are being warned about text messages being sent out pretending to be from the supermarket.

The scam text tell people they have a package waiting, before asking them to click and confirm their details.

Clicking on the link just sends you to counterfeit website designed to look like it's run by Tesco and asking you to answer some quick questions before you can "reveal your gift" - you just need to fill out a few details and pay a £2 delivery fee first.

The problem being it's not real and nothing to do with Tesco at all.

The scam text being sent out (Mirror)

A Tesco spokesman told Mirror Money said: “This is not a text message sent by Tesco. We would always ask customers to be vigilant and to double check the legitimacy of any online competition alerts, coupons or vouchers.

"If you are ever unsure about any alerts you see online, a text or an email you have received, you can always check by calling our customer service team on 0800 50 55 55.”

“Customers can also visit our privacy centre, where we have some advice regarding staying safe online and how to be aware of scams and phishing.”

Tesco advises customers being sent scams texts to take a screenshot and forward it on to phishing@tesco.com - then delete the text without clicking on any links.

Sadly, it's far from the only text message scam we've seen, with others pretending to be from banks as well as other retailers.

To keep yourself safe, Action Fraud offers the following tips for staying safe from phone and text scams:

Protect yourself

  • Don’t assume anyone who’s sent you an email or text message – or has called your phone or left you a voicemail message – is who they say they are.
  • If a phone call or voicemail, email or text message asks you to make a payment, log in to an online account or offers you a deal, be cautious. Real banks never email you for passwords or any other sensitive information by clicking on a link and visiting a website. If you get a call from someone who claims to be from your bank, don't give away any personal details.
  • Make sure your spam filter is on your emails. If you find a suspicious email, mark it as spam and delete it to keep out similar emails in future.
  • If in doubt, check it’s genuine by asking the company itself. Never call numbers or follow links provided in suspicious emails; find the official website or customer support number using a separate browser and search engine.

To report a fraud and cyber crime and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use its online fraud reporting tool.

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