Adoption of new technologies like big data and pursuing digitisation of the tax collection system are the priorities for the new director-general of the Revenue Department, Ekniti Nitithanprapas, who aims to boost the state agency's efficiency and enlarge the taxpayer base.
"In a nutshell, do less, get more is the epitome of the 4.0 era. We need to adopt IT systems, including blockchain and chatbots," he told the Bangkok Post in his first interview since taking office last week.
Before his promotion to head of the Revenue Department, he was director-general at the State Enterprise Policy Office (Sepo).
