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Birmingham Post
Birmingham Post
Business
Karen Antcliff

New Nottingham Citizens Advice centre opens after offices sold for redevelopment

The Citizens Advice Nottingham & District has relocated from its office in Carrington Street to 16-18 Maid Marian Way, after its previous offices were sold for redevelopment.

The charity, which offers free, confidential advice and information to assist people with debt, benefits, housing, consumer and other problems, moved to the new location following a deal and fit-out overseen by Innes England.

Trish Eaton, chief officer for the service, said: "In today’s complex world, demand for advice has never been higher. 

"We needed more space and a more accessible environment to help the increasing number of people seeking advice. 

"Our new walk-in environment is open and welcoming, with an assisted self-help area allowing people to access online help, 10 fully accessible confidential interview rooms and a large open-plan office for our team of advice volunteers and staff.

"In our new office space, we will continue to provide the crucial advice and advocacy service needed by local people and to develop our service to meet the changing demands of the world we operate in."

Finding a new location for the charity fell to Craig Straw, director at Innes England. 

He said "The Citizens Advice requirements were challenging as they needed city centre offices with public access in a market with very limited supply.

"The Maid Marian premises were last used by a college to provide on the job training in hairdressing but with some internal refurbishment and a change of use they were identified as being potentially suitable.

"We were able to agree a deal before the property was formally marketed and the whole process was completed within a very tight timescale."

Mike Thorne, head of building consultancy at Innes England, designed, specified and project managed the fit-out.

He added: "There was a fixed deadline and a relatively short programme from receiving the brief to project completion. 

"We had to identify the key deliverables and risks early in the process and work closely with the charity throughout.

"We are delighted with the outcome having managed the project to ensure a high-quality fit-out was achieved, on time and within a challenging budget."

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