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The Independent UK
The Independent UK
Business
Caitlin Morrison

New Look slashes prices as it battles sliding sales amid high street crisis

Sales were down both in-store and online last year ( REUTERS )

New Look has slashed prices in a bid to combat plummeting sales, months after entering a company voluntary arrangement to stay afloat amid the worsening high street crisis.

The retailer said 80 per cent of its products will be sold for £20 or less, in a “return to value-led fast fashion”, after reporting an 11.4 per cent drop in sales for the year to 24 March.

This included an 11.7 per cent drop in UK sales, and a 19.2 per cent decline in its own website sales. However, third party e-commerce sales, via outlets such as Asos, grew 15.5 per cent.

The group reported a 7.3 per cent fall in revenue, to £1.35bn, and posted an operating loss of £74.3m.

In March, New Look’s creditors approved a CVA to reduce rents on its store network, which it said would lead to savings of £40m, and close 60 branches across the UK, putting almost 1,000 jobs at risk.

“Last year was undoubtedly very difficult for New Look, with a well-documented combination of external and self-inflicted issues impacting our performance,” said Alistair McGeorge, executive chairman of the retailer.

“Since November, we have focused on making the necessary changes to get the company back on track and reconnect with our customers. Our turnaround plan is now well underway, and we have already made substantial operational improvements to help stabilise the business, reduce our fixed cost base and put us in a better position to drive future full price sales.

“We have started the new financial year with a much cleaner stock position and are now seeing green shoots emerge.”

Mr McGeorge added: “We still have more work to do to restore long-term profitability, but I am confident we are now better placed to achieve this than we were when I returned to the business over six months ago.

“Trading conditions will remain tough in the year ahead, but further operational efficiencies and a resolute focus on our core strengths and heartland customer will help to ensure we remain on the right track.”

The UK’s high street retailers have been engulfed in a struggle to stay afloat since the beginning of the year, with a number of household names collapsing, including Toys R Us and Maplin.

In the past week, House of Fraser has announced plans to shut more than half of its UK stores, and discount chain Poundworld has fallen into administration.

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