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Glasgow Live
Glasgow Live
National
Ross Thomson

Nasty carer bawled 'your mum's dead' at confused old lady in catalogue of outrageous behaviour

A care worker has been struck off after a series of cruel rants at vulnerable old folk over the course of a single shift.

Denise Connor abused and berated five different residents, even shouting at one with demential "your mum's dead" when she became confused.

She also instructed colleagues not to take another woman to the toilet, then warned her: "If you don't go to sleep I'm going to get the nurse to give you an injection".

The Scottish Social Services Council (SSSC) heard that Connor was working at Beechwood Care Home in Wishaw in May last year when concerns were raised about her behaviour, the Wishaw Press reports.

A hearing heard that Connor got into an argument with one female resident at the home which specialises in dementia care.

A charge against her stated: "When (the woman) told you she was looking for her mum, you did shout 'your mum's dead' or words to that effect.

"When (the woman) was sitting on a chair, you did grab her by the arm and try to pull her up from the chair."

Connor then went on to mimic a second resident by "making a screaming noise" in front of colleagues and threatened to take the woman's buzzer away from her.

She instructed colleagues not to take the woman to the toilet.

The carer then left a third resident lying naked and uncovered on their bed before forcibly removing a towel from her.

She was found to have caused the same woman "alarm" by washing her without giving her a warning.

Connor was also accused of putting her face close to a fourth resident and saying: "Don't give me attitude because I will give you it right back worse".

She then struggled with the same woman while changing her clothes against her will.

The hearing was told how Connor then barged into a fifth resident's room in the middle of the night and turned the light on.

She then pulled the duvet cover off the bed and loudly shouted the woman's name.

Beechwood's owner, the Holmes Group, say they are outraged at Connor's behaviour and took immediate action.

A spokesperson said: "The health, safety and well-being of residents is our number one priority.

"The actions of this individual were clearly unacceptable and go against everything we stand for as an organisation.

"We are grateful to the diligent team member who rightfully raised these concerns through our whistleblowing structure.

"As soon as these concerns were brought to light, the individual was immediately suspended. Following a thorough investigation, she was dismissed and reported, with all relevant authorities kept informed throughout.

"Staff practice is regularly reviewed to ensure that an incident of this nature does not occur again, and that our residents continue to receive the best possible care."

Explaining it's decision to remove Connor from the register, the SSSC explained: "The behaviour amounts to a significant abuse of trust of your employer, the residents involved and their families.

"These residents were particularly vulnerable and had no option but to trust that you would provide them with the care and assistance they required, and act in a caring manner towards them.

"Your failure to do so amounts to an abuse of the trust placed in you.

"Your behaviour as described in relation to (the residents) was abusive and placed them at risk of physical and emotional harm.

"The conduct is very serious in that you failed to provide an acceptable level of care to a number of different service users for a sustained period over the course of a shift.

"This suggests a possible attitudinal issue.

"You have shown remorse to your employer for the behaviour you accepted however you did not provide any comment to the SSSC during the course of our investigation. No insight has been shown in relation to the behaviour.

"You have been a registered worker with the SSSC since 2018 and no other serious concerns have been raised about your practice.

"However, the lack of insight shown has resulted in the SSSC concluding that there is a risk of repetition of your behaviour.

"The SSSC considers that a removal order is the most appropriate sanction as it is both necessary and justified in the public interest and to maintain the continuing trust and confidence in the social service profession and the SSSC as the regulator of the profession."

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