An elderly woman was blown away by the help she received after she suffered a nasty fall while trying to catch a bus.
Sheila Harding, 71, sat sobbing in the cold, her face, knees and arm in pain, wondering how she'd get up after a tumble by the United Reform Church on Torrington Road, Wallasey.
But a kind stranger made the mum-of-five feel better the minute she heard his voice.
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The Wallasey nan, who has 12 grandkids, told the ECHO : "It had been raining, but I don't think it was slippy.
"I just walked over to the bus stop near the church, and I was looking around to see if there was a bus coming to New Brighton.
"I could see one in the distance waiting at the traffic lights, so I thought, 'Well I'll catch that if I move a little bit faster'.
"And I think just that turning my head maybe, my balance just went a bit kilter, and the next think you know, you know you're going to hit the deck. There's nothing you can do about it.
"The annoying thing is, I would've caught that bus as well."
She added: "The minute you fall over, you know you can get up.
"If I fall, I usually feel a bit dizzy and whatnot, so I've waited a minute.
"But I knew I'd done something. I knew I'd hurt my arm, because I sort of fell onto my arm and my knees, so I hurt my knees.
"And then I must have sort of bounced with the heaviness of it and fell on my face as well, so it hurt my face."
Sheila sat there sobbing and seeing black, knowing she couldn't lift herself higher than sitting upright.
But a "lovely voice" hit her ears as a young man appeared from the dark, placing his coat over her as she sat in the freezing November night.
As the kind stranger called an ambulance, more people came to help, including two nurses.
Sheila told the ECHO : "The amount of people that stopped, it was phenomenal.
"I ended up with a Christmas blanket, I ended up with one of the girl's coats, and one guy stopped a bit later on with a tarpaulin to put on the floor."
After waiting a while for an ambulance, Sheila's son arrived and took her to hospital himself.
There she had a laugh with other people waiting in A&E.
Sheila hopes the "wonderful" strangers who helped in her moment of need see her message of thanks.
She told the ECHO : "Even though it was horrible, it was nice to see such kind people, and everybody asking everybody else how they were in A&E.
"And then even since, the offers of help I've had are incredible. Shopping, flowers, my son today has sent me stuff from Marks that I can open with one hand, snack things.
"It's just been incredible. It's just lovely."
