An 80-year-old man was left brimming with gratitude when a complete stranger paid for an entire shopping trolley's worth of food after his card was declined.
Derek Everett said he went to do his weekly shop for him and his wife at a branch of Sainsbury's in the Crindau area of Newport on Monday afternoon.
He joined the checkout queue with a full shallow trolley, but once he reached the counter a problem was identified with his card and it was repeatedly declined.
Feeling embarrassed and slightly uncomfortable, Mr Everett said he tried to work out a way of dealing with the problem and was considering trying the cash machine outside.
But at that moment, he said a lady behind him wearing a mask offered to pay using her card and then refused to be reimbursed despite his insistence.
After the payment was made, Mr Everett went outside the store and managed to take out cash to repay the woman but unfortunately she had already left.
Mr Everett said he was lost for words at the generosity and kindness shown to him.
"I apologised to the lady behind me and she said don't worry use my card," Mr Everett said.
"I said I beg your pardon and the lady on the checkout said are you sure?
"She presented her card and immediately paid for it. Then I shot out to the cash point and got money out, it worked then, but she had gone.
"It made me feel a little bit uncomfortable but it was great.
"Not so much that she did it but that she was prepared to do it. It wasn't an inconsiderable amount. It wasn't just a few pounds."
Once he returned home, Mr Everett and his family found out the problem was not to do with his accounts, but instead an ongoing issue with transactions from one of his banks.
Mr Everett said the purchase was made shortly after 2pm on Monday, St David's Day, and he would like to express his thanks and appreciation to the person.
Mr Everett's son, Gareth Everett, shared a tweet on Monday expressing his gratitude towards the kind stranger.
"My father is not usually lost for words, but this act of generosity and kindness at a time when he was panicking has left him amazed, and genuinely stunned," Gareth said.
"So whoever you are, we can't thank you enough for helping. You have certainly restored our faith in human kindness.
"I hope you see this message so that you realise how much your kindness meant to him."
