I’ve seen your stories about Argos glass garden tables shattering. My Malibu patio set (different from those featured) exploded, too. It cost £269.99. Argos has offered a replacement or part refund. I can’t believe it is still selling these when they are such a danger.
VR, Walsall, West Midlands
Argos says it has apologised and reassured you that incidents like this are extremely rare. It says glass tables can break for any number of reasons – if the surface is weakened by a knock, chip or a scratch, it would be hard to prove it was a manufacturing fault or accidental. As you have had the set since 2015 it did not consider a full refund appropriate, but it would examine it as a precaution and provide either a part refund or replacement. You also contacted Citizens Advice, which thought this was reasonable. Argos offered £300 towards a new set, but you couldn’t find a suitable one and accepted a partial refund of £137.49
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