What a disappointment. Having just moved house I ordered BT wires-only broadband, to be switched on last Friday. The day arrived, my Zoom 5551 X4 modem/router/firewall turned up as planned, and I rushed home from work fully expecting an evening of frustration. There was so much to go wrong: the line, BT flicking the switch at the exchange, the modem, getting it all to talk to Airport, getting Airport to talk to my iBook again after a month of (whisper it) dial-up AOL. I thought I'd get at least one bitchy column out the whole experience, probably many more.
But, damn it, it all went near flawlessly. The modem-to-computer bit worked out the box. When I tried to connect to the internet, something wasn't working - hope yet, I thought, for a lazy few hundred words - but a five minute call to BT Openworld's jolly helpful helpdesk (gasp! They knew what they were talking about!) fixed the single setting that was wrong, and I was off. What's more, the whole shebang goes a damn sight faster than my old NTL cable modem setup. What's a journalist to do? Maybe I'll go and write a "why-oh-why" about dull weblogs, or something...
