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Al Jazeera
Al Jazeera
Technology

Musk plans to form ‘content moderation council’ for Twitter

Elon Musk's sealing of the on-again, off-again $44bn deal ended a months-long soap opera of corporate chicanery, involving insults, threats and lawsuits [Dado Ruvic/Reuters]

Elon Musk has announced that he plans to form a “content moderation council with widely diverse viewpoints” at Twitter in his first policy act after taking over the social media company on Friday, stressing that no changes to the platform’s moderation policies have been made so far.

“No major content decisions or account reinstatements will happen before that council convenes,” the outspoken billionaire businessman said amid concerns that former US President Donald Trump’s account might be reinstated.

“To be super clear, we have not yet made any changes to Twitter’s content moderation policies,” he added in a later tweet.

Twitter formally became the private property of Musk, CEO of Tesla and SpaceX, on Friday, steering the platform down an uncertain path under the stewardship of one of its most vocal critics.

Scrutiny quickly turned to how the platform will operate under a self-proclaimed free-speech absolutist who some users fear will turn Twitter into a global stage for hate speech and disinformation.

Musk’s sealing of the on-again, off-again $44bn deal ended a months-long soap opera of corporate chicanery, involving insults, threats and lawsuits.

“The bird is free,” tweeted the billionaire Tesla founder and space pioneer in reference to the company’s logo. “Let the good times roll.”

The deal drew contrasting reactions, with former US president Donald Trump cheering the change of leadership on a platform that had banned him, while activists warned of a surge in harassment and misinformation.

European politicians were quick to signal to Musk that the continent had regulations for social media companies.

“In Europe, the bird will fly by our rules,” tweeted Thierry Breton, the EU internal market commissioner.

Musk had promised to dial back content moderation and was expected to clear the way for Trump to return to the platform.

The then-president was blocked over concerns he would ignite more violence like the 2021 deadly attack on the US Capitol to overturn his election loss.

Taking to his own Truth Social platform, Trump said he was “very happy that Twitter is now in sane hands” – but gave no commitment to rejoin if allowed.

Far-right users were quick to rejoice at Musk’s ownership, posting comments such as “masks don’t work” and other taunts, under the belief that moderation rules would now be relaxed.

‘A huge responsibility’

Yale University philosophy professor Jason Stanley, who has characterised Trump’s rise as a sign of mounting fascism in the United States, said he would alter his approach to posting.

“For the moment I am staying on Twitter. But I am going to try to be much more careful about what I say now that Elon Musk is in charge. Cascading hate speech targeting can destroy your week,” he said.

Right-wing political commentator Ben Shapiro said he gained 40,000 Twitter followers on Friday, while the actor Mark Hamill, a liberal, said he had lost almost 6,000 followers over the last three days.

Musk reportedly fired Twitter chief executive Parag Agrawal and other senior officials – though the company did not reply to a request for comment and Agrawal still listed himself as CEO on his Twitter profile.

But Ned Segal, Twitter’s chief financial officer since 2017, announced his departure.

“At its best, (Twitter) democratizes communication and knowledge, ensuring accountability and equal distribution of info,” Segal said. “It’s a huge responsibility for everyone that shares in the work. I wish them strength, wisdom and foresight.”

Musk, who is using a combination of his own money, funds from wealthy investors and bank loans to finance the deal, has conceded he is overpaying for a company that has regularly posted eye-watering losses.

How to monetise?

Twitter says it has 238 million daily users – dwarfed by the likes of Facebook’s nearly two billion – and has not been able to monetise in the same way as its rivals.

However, it holds an outsized influence on public debate because it is the favoured platform for many companies, politicians, journalists and other public figures.

Though he has promised that Twitter will not become a “free-for-all hellscape,” Musk reportedly plans deep staff cuts that would gut teams that oversee content.

Despite Musk posting a letter to advertisers saying he wants Twitter to be a forum where rival viewpoints can be debated in a “healthy manner”, US auto giant General Motors said on Friday it has “temporarily paused” paid ads on the platform.

“We are engaging with Twitter to understand the direction of the platform under their new ownership,” said a GM spokesman.

Media watchdog Media Matters for America sounded the alarm over the future of a Musk-led Twitter, particularly the effect on imminent US midterm elections.

The platform “is now on a glide path to becoming a supercharged engine of radicalization” and a “fever swamp of dangerous conspiracy theories, partisan chicanery, and operationalized harassment,” the organisation’s head Angelo Carusone said.

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