Museums + Heritage Awards 2013 winners – in pictures

Culture Pros Pick Award winner: Grant Museum of Zoology Photograph: Matt Clayton/M+H Awards

Best of the Best winner: Natural History Museum, London Photograph: M+H Awards

Sustainability Award winner: Science Museum, Hemcrete Museum Store Photograph: M+H Awards

Customer Service Award winner: National Trust, Ickworth Lives Photograph: M+H Awards

Restoration & Conservation Award joint winner: Douglas D Kent, Conservation of Pargeting Photograph: M+H Awards

Restoration & Conservation Award joint winner: The Landmark Trust, Astley Castle Photograph: M+H Awards

International Award winner: Sarner International Ltd on behalf of Fram Museum, Oslo Photograph: M+H Awards

Innovations Award winner: ISO, The Gallery of Lost Art, Tate Photograph: M+H Awards

Permanent Exhibition winner: Pringle Richards Sharratt Architects and GUM Design, William Morris Gallery Photograph: M+H Awards

Project on a Limited Budget winner: Dimbola Museum & Galleries, Mad Hatter Tearoom and Gift Shop Refurbishment Photograph: M+H Awards

Educational Initiative joint winner: Design Museum, Design Ventura Photograph: M+H Awards

Educational Initiative joint winner: National Centre for Citizenship and the Law, I Pledge Photograph: M+H Awards

Temporary or Touring Exhibition winner: The Natural History Museum, Scott's Last Expedition Photograph: M+H Awards

Trading & Enterprise winner: The Titanic Store at Titanic Belfast Photograph: M+H Awards

Marketing Campaign Winner: Kiplin Hall, Plate Appeal - It's a Piece of Cake! Photograph: M+H Awards