A mum was left fuming after buying dummies for her toddler on Amazon - which turned up used. Lindsey Macrae, 30, was horrified when the items - which she has ordered as brand new - arrived spitty and chewed.
And she claims daughter Aria, two, could have choked because one dummy was so badly bitten there was a flap hanging off it.
It's understood Lindsey, from Glasgow, has been refunded and given a gift voucher.
She said: "I was utterly stunned. I felt so sick and horrified. They haven't just been used once or twice - but for weeks and weeks and weeks.
"They're completely chewed and I can see spit bubbles in them. They smell of another baby's mouth. What if I hadn't noticed and she'd put one in her mouth - she could have caught a bug or anything.
"One of them has a huge flap hanging off the teat that could have gone in her throat and choked her. I just can't imagine how this has happened at all."
The furious stay-at-home mum phoned Amazon customer services three times until she got an answer, she claims. The call handler apologised, refunded £6.85 for the product and offered her a £5 credit.
But Lindsey said that wasn't good enough. She said: "It's absolutely shocking. They didn't even try to explain or defend it.
"He just didn't understand how serious this is. I've had a broken mop bucket arrive before, which is fine, you just get a new one.
"But this is completely different and potentially much more dangerous: this isn't a mistake you can afford to make."
An Amazon spokespeosron said: "We have apologised to the customer, refunded her for the product, and offered an additional gift card as a gesture of goodwill.”
But it's understood Lindsey was given a £25 gift token after her complaint was raised.
