A woman says her family's holiday was ruined by people "smoking drugs" at Pontins holiday park.
Michelle Waddington visited the holiday resort in Southport in June with her partner Ian and his kids but was unhappy with the level of rowdiness being permitted.
She claims a security guard at the holiday park "refused to do anything" about the disorderly behaviour, and told her his job was better than her's "because I don't have holidays at Pontins".
She told the Liverpool ECHO : "Drugs were freely being smoked everywhere you turned, kids were running wild until the early hours.
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"Parents were p***ed up, no masks were being worn, bottles of spirits were being brought into the park and drank in the entertainment area on clear show.
"The door guard didn't have a badge and refused to deal with the weed. He said it wasn't his job. So I asked 'what is your job then?' to which he replied 'clearly a better job than you because I don't have my holidays in Pontins'.
"It was supposed to be a break away after both me and my partner both working though all the lockdown period and not having much family time.
"There were big groups of teenagers walking around with alcohol, which became quite intimidating for my step-children and they refused to leave my side.
"I put a complaint in at reception before we left but I haven't heard anything back yet."
Michelle says something needs to be done, as Southport is a "lovely place" which is being "let down by Pontins ".
