A mum whose toddler was left with 'strap marks' on her feet after a shoe fitting has hit out.
Sophia Maria Deakin, 22, took her daughter Casey-May to a shoe fitting at Clarks.
The furious mum said she spotted marks on her two-year-old's ankles after the Bank Holiday Monday (May 6) trip to a branch, reports Birmignham Live.
The mum-of-one said her daughter, Casey-May, was measured for a new pair of shoes at a concession inside a Mothercare store, in Solihull retail park.
After choosing the shoes, Miss Deakin said she asked for an shop assistant to fit them so the tot could wear them home.
But when they arrived back at home in Yardley, the mum said her daughter became 'unsettled, crying out pulling the new shoes'.
When taken off, there appeared to be 'strap marks'.
Images shared in a Facebook post showed pink strap marks on both feet.
Miss Deakin wrote on Facebook: "Today I went to Mothercare Shirley, to the Clarks inside, to have Casey's feet measured.
"I asked the lady to keep the new shoes we chose on Casey as she would wear them home. Once she had put them on, she asked for a second opinion to double check and was told they were a perfect fit.
"Half-an-hour after leaving the store, Casey became unsettled, crying out (and) pulling the new shoes. I took them off and this is what I find!"
Miss Deakin said she was offered a £30 e-gift to be used in store as an apology from Clarks.
But she said she refused, saying: "£30 and some shoes doesn't suffice."
Clarks confirmed a customer had complained following an "incident" at one of their stores at the weekend.
A statement from the shoe brand read: "Clarks is aware of a customer complaint following an incident at one of our stores over the Bank Holiday weekend.
"We pride ourselves on the comfort of our footwear and the quality of our measurement service.
"We gave the customer a full refund as soon as they brought their experience to our attention and have apologised that, on this occasion, our quality of service fell below our usual high standards.”
Stolen lorry dramatically stopped by police on the M1
Police appeal after ceremonial swords are stolen from house
Police want to trace this man with a duvet on in connection with robbery
