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Wales Online
Wales Online
National
Lisa Baxter & Neil Shaw

Mum banned from Asda and told to shop at Lidl after row over bags

A woman has been banned from Asda and told to do her shopping at Lidl instead after a row over shopping bags.

Natalie Taylor, 38, was shopping at a branch of Asda around the corner from her home when she was told they did not have any standard plastic bags for her groceries.

Instead she was told she would have to buy freezer bags - at £1.79 each.

The purchase would have added £10.74 to Natalie's shopping bill - so she came up with an alternative solution, which sparked a row with a security guard, reports HullLive.

Natalie said: "I would have needed six bags and I wasn't paying that so I thought I'd take the two baskets and bring them back.

"This is one of the most deprived parts of Hull, I'm not paying £1.79 each for a bag."

Natalie, who said she has been visiting the shop up to five times a week for the last 20 years, put the baskets into her car boot and was planning to return minutes later with them emptied, as she lives around the corner from the shop in Hull.

A security guard came out to the car park and challenged her, says Natalie.

She said: "He went to grab the baskets and I tapped him on the hand and said 'don't touch my stuff' as I'd paid for the shopping and they were my belongings.

"He was going on about his manager, so I said go and get him then, instead of him sending his lapdog."

He got the baskets and said "do you know what, don't bother coming back, you're banned, you can shop over there", pointing at Lidl.

Natalie said: "I told him 'don't tell me where to do my shopping'." She added: "I'm not a thief, I haven't taken anything in my life. What do I want to take shopping baskets for?

"I've got OCD, there's nothing in my house that doesn't belong there. Does he think I'm going to put them in my lounge as an ornament?"

She added: "I'm going back. I'm not trekking to the nearest Asda at Mount Pleasant."

A spokesman for Asda said: "Banning a customer is always a last resort however we do not tolerate any abuse towards our colleagues.

"We understand that it was frustrating that our Hessle Road store ran out of carrier bags temporarily, which is why we offered customers the use of cardboard boxes usually used for our deliveries to carry their shopping home.’’

For more stories from where you live, visit InYourArea.

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