More things to try if you can't access Gmail

Thanks for answering my query last week. However, I still can't open Gmail! Deborah Fox

I suggested using the ui=1 address (eg mail.google.com/mail/?ui=1) to get the Older Version of Gmail, which I assumed would work for people who had been using that quite happily until the Newer Version was imposed. Two alternatives are to attempt a secure connection by using https://mail.google.com (note the extra s), or by using https://mail.google.com/mail/h/ to get the simpler HTML version.

I assume quite a few people are having problems because Google has a troubleshooting link on the mail page that says "I cannot access my account", and tackles a list of "known issues" at Gmail Help Center. There is also a trouble-shooter here.

But remember that you can pick up your Gmail using a standard POP3 email client such as ThunderBird or Microsoft Outlook/Outlook Express etc at no extra charge. Not only does this allow you to work offline, it means you have backup copies of emails even if you can never log on to Gmail again.