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Wales Online
Wales Online
Health
Mark Smith

More than £265m paid out following medical blunders by Welsh NHS

Wales' health boards have paid out more than £265m to patients and their families following medical errors in the last four years.

A freedom of information (FOI) request by the Welsh Conservatives found that between 2016-17 and 2019-20 a total of £265,503,877 was paid out following 3,081 separate medical negligence claims.

But with both Hywel Dda and Cardiff and Vale University Health Boards unable to provide payments made in 2019-2020 the overall figure is likely to be even higher.

Swansea Bay University Health Board paid out the most over the course of the four years, £68.7m, closely followed by Betsi Cadwaladr University Health Board at £65.5m.

But it was Betsi Cadwaladr UHB, which has been in special measures for more than five years, that notched up the highest number of claims over the period at just shy of 1,000 (990). Swansea Bay UHB was second with 600 followed by Aneurin Bevan UHB with 503.

Among the highest payouts in a single claim was £6.37m in Cardiff and Vale UHB and £4.14m in Swansea Bay UHB.

Delays in diagnosis, failures to identify infection, treatment errors, and a patient suffering an acquired brain injury were all listed as successful claims made against the health boards.

Ambulances outside the accident and emergency department during the Covid-19 pandemic (Ian Cooper)

Here is a breakdown of the figures

Payouts (£)          
Health board 2016-17 2017-18 2018-19 2019-20 Total
Aneurin Bevan UHB 16,533,218 8,246,732 7,345,894 5,474,576 37,600,420
Betsi Cadwaladr UHB 12,093,121 15,411,384 22,872,394 15,127,502 65,504,401
Cardiff and Vale UHB 8,752,000 8,375,000 24,382,400 Not provided 41,509,400
Cwm Taf Morgannwg UHB 5,557,037.01 9,081,043.80 4,550,681.63 13,157,618 32,346,380.44
Hywel Dda UHB 5,315,513.45 3,376,985.23 11,007,703.90 Not provided 19,700,202.58
Powys THB 36,600 0 20,583.50 43,800 100,984
Swansea Bay UHB 14,744,612 21,882,532 20,928,034 11,186,911 68,742,089
Total 63,032,101 66,373,677 91,107,691 44,990,407 265,503,877

And here is a breakdown of the number of individual claims

Number of claims          
Health Board 2016-17 2017-18 2018-19 2019-20 Total
Aneurin Bevan UHB 178 163 105 57 503
Betsi Cadwaladr UHB 230 235 221 304 990
Cardiff and Vale UHB 125 96 80 101 402
Cwm Taf Morgannwg UHB 105 90 39 49 283
Hywel Dda UHB 114 120 56 Not provided 290
Powys THB 2 4 3 4 13
Swansea Bay UHB 176 188 106 130 600
Total 930 896 610 645 3081

Welsh Conservative health spokesman Andrew RT Davies MS said: " A total of 3,081 people made a claim and behind each figure is a person who was not provided with the level of care and support they were entitled to.

"Importantly, my thoughts go out to all those who have been let down. Where a patient has been let down, rightly answers are sought.

"Our fantastic Welsh NHS staff are under immense pressure in delivering care to thousands of patients up and down Wales but they also need to be given more confidence to perform their vital duties – not left out to dry when an accident occurs.

"On the whole our NHS in Wales delivers a first-class treatment to the people of Wales but where bad practice occurs it must be rooted out."

In response a Welsh Government spokesman said: "Clinical negligence payouts represent a tiny fraction of the hundreds of thousands of people treated every year by the NHS.

"With an increasingly complicated and modern healthcare system problems can unfortunately happen.

"Patients and the NHS workforce are actively encouraged to report all incidents so they can be investigated openly and lessons learnt."

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