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Daily Mirror
Daily Mirror
Business
Emma Munbodh

More than 140,000 Virgin Mobile customers to see their bills rise in April

Thousands of Virgin Media customers will see their bills jump in April, the network has confirmed.

It will join the likes of BT, O2, Three and EE who have all confirmed spring increases on the back of January's inflation figure.

However, the Virgin Media price change is not linked to the cost of living, instead, it's part of wider plans to scrap legacy tariffs, according to consumer website MoneySavingExepert.com.

Virgin Media, which runs Virgin Mobile, said it's removing some old pay-monthly plans and moving customers onto the closest equivalent tariff on offer.

And as the rise is outside of your contract's terms and conditions, you are within your rights to cancel your contract penalty free if you choose to do so.

This means you can take your custom elsewhere - but to do so, you'll have to contact Virgin Media before Tuesday, March 31 (you can contact Virgin Media, here).

In terms of inflation, Virgin's terms and conditions say its pay-monthly and sim-only plans will increase every April by March's retail price index (RPI) rate, which is set to be announced on May 20, 2020.

Virgin Media has not confirmed which tariffs are affected, however you will be contacted if your bill is going up.

It said that the "vast majority" of customers will see price hikes of less than £7 per month. 

A Virgin Media spokesperson said: "We’re updating some of our older mobile plans so that our customers can continue to enjoy the best of our services. As always, any changes made will be communicated to our customers in a clear and timely way."

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