Virgin Media is set to raise monthly subscription prices for millions of TV, broadband and home landline customers across the UK on March 1, 2022.
MoneySavingExpert.com, the website founded by consumer champion, Martin Lewis, reports that subscribers will see an average price hike of £56 a year with Virgin Mobile customers also set for a price increase in April.
However, the planned price changes will not affect vulnerable customers, such as those on Virgin Media's 'Essential Broadband' package and landline users on its ‘Talk Protected’ package, as these are specifically for people on a low income who are currently claiming financial support through Universal Credit.
The average price rise is £4.70 a month, the equivalent to £56.40 a year, however, out of bundle call costs are not changing.
Last year, bills rose by an average of £2.50 and £4.50 a month for Virgin Media customers.
Customers on a fixed-price promotion, such as those who are still within the minimum term of their contract, will see their prices rise after their contract ends.
Those who are not within their minimum term - most likely because their contract has ended - will see their price change from March 1.
For Virgin Mobile customers, bills will rise by the January rate of RPI inflation plus 3.9%, effective from April, the company said.
Virgin Media began writing to customers to inform them of the changes on Tuesday, January 4, either by letter or email.
Virgin Media could not confirm to MoneySavingExpert.com an expected end date for when all customers will be notified, however, it said that if you are affected by the increase, you can leave your contract without paying any early termination charge.
This means if you're able to negotiate a more competitive rate, or you cannot afford the price rise and want to strip down your contract, you can, within 30 days of receiving the price rise notification.
A Virgin Media spokesperson said: "While we recognise a price change is never welcome, with rising costs and our customers using their services more than ever, we are reviewing our pricing to fuel further investment in our network and services, both now and in the future.
"We're committed to providing brilliant services and excellent overall value, and consistently give our customers more for their money than anyone else."
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