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Milford Haven waterfront hotel awarded four-star rating within weeks of opening

By Lauren Phillips

A new waterfront hotel in West Wales has been awarded a four-star grading within a weeks of opening.

The Tŷ Hotel Milford Waterfront, which opened its doors last month in the centre of tourist development, Milford Waterfront, received the high rating from Visit Wales after its first assessment.

The report commended the impressive "buzz and vibe" that the hotel, which is managed and operated by The Celtic Collection team who also run the Celtic Manor Resort, had been able to create in a short space of time.

It added that the hotel would be a welcome addition to the Visit Wales portfolio.

Housekeeping and food in Dulse, the hotel's brasserie restaurant, scored the highest marks for its flavoursome, quality ingredients which had been excellently cooked by executive head chef Simon Crockford and his team.

Staff received strong feedback for their hospitality, friendliness, service and efficiency as well as the quality and maintenance of rooms and facilities.

The 100 bedrooms were described as well styled and furnished with quality beds, bedding and linen.

Hotel manager Adrian Andrews said: “We are absolutely delighted to have achieved a four-star grading from Visit Wales so soon after opening. The high scores and feedback from the assessment surpassed our expectations and are a testament to how hard the whole team has worked to deliver on the vision behind the development of this fantastic hotel."

Mr Andrews added: “It has been a very busy time putting the final preparations in place and then opening the doors to welcome our first guests but it has been an exciting time, too. We have also enjoyed some wonderful comments and thank yous from those who have come to stay and dine with us during our first month.

“We look forward to building on this brilliant start and continuing to deliver exceptional guest experiences at this beautiful location on Milford Waterfront.”

Owned by the Port of Milford Haven, the Tŷ Hotel Milford Waterfront is a 46,000 sq ft building which features floor-to-ceiling windows offering views overlooking Milford Marina.

The hotel was a part of a multi-million pound regeneration project led by the Port and features a brasserie restaurant and bar, fitness suite and private dining room and hopes to attract new tourists to Milford Haven and Pembrokeshire.

The development created 40 permanent operational jobs and more in the supply chain when it opened.

Tŷ Hotel rooms are available to book now with rates starting at £86 for bed & breakfast per room, per night.

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Dive Deeper:
Newport's biggest luxury hotel finally opens after years of delays
The 15-storey Mercure Hotel was supposed to open in 2020 before it was hit with pandemic-related delays
Orlando unveils array of thrilling new attractions from rollercoasters to fun golf
Sunshine state resort is popular with tourists of all ages, featuring 450 hotels and seven of the world's top theme…
I stayed at one of the most romantic glamping pods in Wales which features a stargazing hot tub and alpacas
For the ultimate blissful getaway, it doesn't get much more relaxing than this
Best places to eat in Liverpool according to the Good Food Guide
These are the Liverpool restaurants everyone needs to try in 2022
One subscription that gives you access to news from hundreds of sites
The 400-year-old coastal farmhouse that costs almost £2m but will end up making you money
A feast of Tudor feature, stunning views and a converted barn into a commercial opportunity
Sir Richard Branson poised to open luxury Majorca hotel on historic estate
Already under construction, it consists of the restoration of a historic Finca and surrounding landscape on the beautiful Son Bunyola…
Get all your news in one place