Get all your news in one place.
100’s of premium titles.
One app.
Start reading
The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Microsoft Word won't load old document files

Suddenly when I try to open some of my older Word documents, it says: "You are trying to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy settings." Charming! Mark Ottaway

From what you've told me, I think this is probably the result of a security update, KB934181, which is intended to block infected Word files. It's certainly a known problem, and it is dealt with on the Microsoft Knowledge Base at http://support.microsoft.com/kb/922849/. There's also a link page (KB922850) for people who get the same error message about Excel or PowerPoint files.

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.