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Windows Central
Windows Central
Technology
Kevin Okemwa

Microsoft 365 will soon have helpers that take actions for you — here’s what that means

Microsoft 365 icons with OpenClaw text logo and a cartoon ninja cat riding a lobster.

Microsoft is actively hiring to improve the user experience for consumers, including changes to Microsoft 365 and Windows 11. For example, Microsoft's Rudy Huyn shared last week that he's building a new team to improve Windows apps.

And now, Omar Shahine, known for product reviews and artificial intelligence newsletters, has been hired by Microsoft. In the post on X announcing the new job, Shahine indicated that he'll mainly focus on bringing OpenClaw and personal AI agents to Microsoft 365.

He explains that he plans to usher in a new generation of proactive workplace assistants, designed to help users get work done more effectively and efficiently and "lighten your load by taking on tasks end-to-end."

"As part of this mission, I’ll be partnering with the OpenClaw and M365 community to bring the energy of this work to our customers," added Shahine. "We’ve already hit the ground running with a fully integrated Teams plugin for OpenClaw, and I can’t wait to help usher in the era of personal agents at work."


Is more AI in Microsoft 365 a good idea?

While Microsoft announced plans to end the dreaded "microslop" in Windows 11 by reducing where Copilot and its integrations appear across the operating system, it doesn't seem like the exact same principles will apply across its entire stack, especially Microsoft 365.

This week, Microsoft announced that "Copilot Cowork" is now available via its Frontier program, making it an opt-in experience for Microsoft 365 users before it ships to broad availability.

That said, I'd argue that Copilot Cowork is a clear attempt by Microsoft to deliver more value to its new 365 E7 AI subscription tier for $99/user/month. Investors have raised concerns about the tech giant's exorbitant spending on AI and infrastructure (and its planning to spend an additional $146 billion in 2026) as it could be well on its way to the worst quarter since the 2008 financial crisis.

Despite Microsoft's massive investment in AI, only 3.3% of Microsoft 365 and Office 365 users who interact with Copilot actually pay for it. However, Microsoft CEO Satya Nadella insists Copilot's daily user base has grown “nearly 3x year-over-year.”

Perhaps more concerningly, some investors have openly voiced concerns that AI startups like OpenAI and Anthropic could potentially develop AI agents that could one day replace established productivity suites such as Microsoft 365 for free.

Just like Clawdbot, OpenClaw is a personal AI assistant that leans heavily on large language models (LLMs) to handle tasks such as clearing your inbox, sending emails, managing your calendar, and checking you in for flights.

At the beginning of the year, Clawdbot burst onto the scene, touted as a productivity booster in corporate settings. However, there were critical security concerns and complaints lodged by users, indicating that it's prone to malicious prompt injections and other vulnerabilities.

It will be interesting to see how Microsoft will handle the security concerns when integrating OpenClaw into Microsoft 365 and what user reception will look like.


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