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Wales Online
Wales Online
National
Neil Shaw

McDonald's drive-thru window rules for pedestrians, cyclists and scooters

McDonald's has now reopened every drive-thru in the country and has also opened some High Street branches for delivery only.

But while that means there are now around 1,000 places to get your Maccies fix, there are still no places where you can officially go for a takeaway if you don't drive.

There are rules around who can use the drive-thrus and what the access is for cyclists, motorbikes and even horse riders.

McDonald's even has policies for different types of mobility scooters.

Some other chains have already started trialling new systems that allow walk-in customers to pick up their fast food.

So while eating in restaurants remain off-limits, in some places you can get takeaway.

Now people are trying to get around the McDonald's takeaway problem by seeing if they can walk up to a drive-thru window.

Responding to queries on social media, a McDonald's spokesman said: "You cannot walk through our drive-thru's due to health and safety risks."

June 4 - McDonalds release latest Drive Thru's opening today

And in case you were wondering no, you can't cycle.

The rules state: "McDonald's drive thru is for people in motor vehicles only - bicycles are not permitted on our drive thru due to the health and safety policies we have in place."

Mopeds and motorbikes are allowed, and so are road-legal mobility scooters.

McDonald's says: "Our drive-thru lanes are custom built for motor cars, vans, trucks and road-worthy mobility scooters. The health and safety of our customers and employees is our top priority and for this reason we are unable to serve pedestrians, bicycle riders, non road-worthy mobility scooters, horse riders or any horse-drawn vehicles through the Drive-thru lane."

So for now pedestrians will have to wait and see.

Reopening branches for walk-in take-away will be the next stage for McDonald's - and it is something the current legislation would allow.

Eating in the restaurants could come after July 4, and eating at outside tables could be the first next step.

Changes will have to happen in branches to keep customers safe, which could include asking more people to use the app to order and increasing at-table service.

There could also be Perspex screens at the counters, fewer tills open and more regular cleaning of surfaces, tables and touch screens.

As with other retailers people are likely to be encouraged to use contactless payment.

McDonald's has already reduced its menu and operating hours to enhance safety and has a £25 cap on orders.

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