Get all your news in one place.
100’s of premium titles.
One app.
Start reading
The Independent UK
The Independent UK
National
Holly Evans

Marks & Spencer reveals impact of serious cyber attack

  • Marks & Spencer (M&S) expects disruptions from a cyber attack could last until July, but hopes to have online sales partly restored "within weeks".
  • The attack, which has impacted profits by an estimated £300 million, has severely affected online sales and profits in the fashion, home, and beauty departments.
  • Online orders have been paused for three weeks, and in-store availability has been impacted due to IT system changes.
  • Disruption to online operations is set "to continue throughout June and into July as we restart, then ramp up operations", the retailer said.
  • M&S aims to mitigate the financial impact through cost management and insurance, among other measures.
  • Shareholder David Wallace criticised M&S's handling of the incident, stating it "should have been handled better".

IN FULL

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.